Shipping & Returns

 

Simple Shipping

We like to keep things simple and offer FREE SHIPPING to the 50 states of the Unites States. We don't ship outside the Unites States and US territories such as Puerto Rico or the US Virgin Islands.

 

Easy Returns & Exchanges

Exchanges

We are unable to offer exchanges at this time; however we do accept returns! We are happy to accept a return within 30 days of the date of purchase.

Once your return is processed, you will receive a refund for the amount paid for the returned item back to the original method of payment. Any outbound shipping charges paid will not be refunded if the order is returned. All merchandise must be unworn/unused and in the same condition it was received.

 

Returns

We're happy to accept a return within 30 days of the date of purchase.

You are responsible for return shipping fees. All merchandise must be unworn/unused and in the same condition it was received. Products must be returned with a print out of the original email containing the order number. Ship your order together with the email to the following address: Att: Arbol Cycles, LLC - 177 E Main St, New Rochelle, NY 10801

 

Refunds

It can take around two weeks for your return package to reach us and be processed by our team. You will be notified by email once your refund has been applied. The refund will be applied to the credit card or other method of payment initially used to make the purchase. Please note that depending on your financial institution, it may take an additional 2-10 business days after your credit is applied for it to be reflected on your statement if you used a credit card (up to 30 days for internationally-issued cards).

For any further questions, please contact ARBOL at info@thearbollife.com